Terms & Conditions

Please read the below information before purchasing from Chic Eclectique

Terms & Conditions

Chic Eclectique describes all items to the best of our knowledge & ability. As
with all painted wooden furniture, colour & pattern variations will occur from time to time.
. Some items will have age related cracks, stains or marks. These will be repaired to the best of our ability but are normal for items of age. It may add to the patina of the piece, but will not be accepted as faulty & is therefore not returnable. All items are fit for propose & any marks, stains or cracks will be pointed out in the sale description.
. All items are sold as seen. Please contact Chic Eclectique for more details
before purchasing any goods
. We aim to keep all items in stock. However, high demand for certain pieces may mean items can have a 8-12 week delivery window, if out of stock
. All items are usually delivered within 7-28 days
. If an item you have paid for is out of stock, you will be advised of this
immediately & a refund offered. Notification of the refund request must arrive within 7 days of order. After that period, Chic Eclectique will take it that the client is happy to wait for the item to come back into stock & wait for the order to arrive
. All goods must be paid for in FULL before collection or delivery, unless pre arranged with Chic Eclectique
. Should a client fail to take receipt of delivery or Chic Eclectique are unable to gain access to deliver, the client shall pay full delivery costs, a storage cost of £5 per day per item plus any redelivery costs incurred
. Chic Eclectique reserves the right to cancel a delivery due to circumstances beyond their control, with a new delivery date & time scale scheduled
. Should the client wish to hire a 3rd party for the delivery of their item, this delivery will NOT be insured by Chic Eclectique. All items are inspected by Chic Eclectique before collection by the 3rd party company. If damage occurs during delivery, when the item is under the responsibility of the 3rd party, refunds or returns will not be offered, as this damage is beyond Chic Eclectique’s control.
All Chic Eclectique deliveries are fully insured
. Unless pre arranged with Chic Eclectique, all deliveries will be made by one driver. Heavy or bulky items will need assistance, which MUST be prearranged with Chic Eclectique
. Chic Eclectique’s measurements are to the closest centimetre, but please allow a little extra space & never be exact with your access measurements.
It is the client’s responsibility to check dimensions, descriptions & colours as well as delivery access & route
. If you have ordered a bespoke paint finish from Chic Eclectique, no refund is given, unless the item is damaged. There is a NIL refund policy for our custom paint service
. Clients who bring their own furniture to Chic Eclectique to be painted do so at their own risk
. Refunds will only be offered for damaged or faulty items. Replacement items will be offered, where possible, or a credit note issued. Please point any issues out to our driver at the time of delivery, to save on return costs.
. All refunds are less delivery charges
.All items must be returned to Chic Eclectique in original packaging & condition within 7 days
. Refunds will be made within 7 days of receipt & inspection
. All prices are inclusive of the current UK VATE rate of 20%
. Chic Eclectique does not give permission for others to use their name, images or logo without prior permission, under the Copyright Design & Patents Act 1988
. Our Terms & Conditions do not affect your Statutory Rights
. For complaints or further information concerning refunds or returns, contact:-

Chic Eclectique
26, Avon Road
Gedling
Nottingham
NG4 4JU